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Built for hospital care teams

Miruwa watches the gaps between visits.

Daily WhatsApp check-ins capture weight, blood pressure, and missed medications. Deterministic rules surface only the patients who need review — so nursing time shifts from scanning charts to acting on what matters.

Monitoring support only. Not diagnosis. No treatment recommendation.

Feeling more tired today… my legs look swollen.

WhatsApp · 08:14

Patient · Miruwa Escalate

Mrs. Chan, 78

Heart failure + hypertension · lives alone

Latest signals

  • +2.3kg in 3 days
  • Shortness of breath
  • Leg swelling
  • Medication missed

Matched rules

HF-001HF-002
● Escalate — nurse review recommended

For nurse review · not diagnosis

Built for hospital evaluation

  • Deterministic rules — no AI diagnosis
  • English · 繁體中文 · العربية
  • Every escalation cites its rule + data
  • Dedicated instance per hospital

The gap between visits is where risk lives.

Patients with chronic conditions like heart failure and hypertension can deteriorate in the weeks between appointments. Small early signals — weight up 2 kg in three days, missed medications, persistent swelling — quietly become crises. No nurse can manually check every patient, every day.

1

Clinic visit

Patient seen, plan updated.

2

Long gap

Days to weeks pass with little visibility.

3

Missed symptoms

Symptoms worsen, signals are missed.

4

Urgent care

Condition worsens, costs go up, stress rises.

The real bottleneck is adherence,
not only monitoring.

  • Elderly patients may not open new apps or remember daily check-ins.
  • Families and care teams have limited visibility.
  • Delays can lead to avoidable deterioration and urgent care.

From a WhatsApp message to a nurse decision.

Four steps. No app for the patient to install, no manual data entry for your team.

1

Patient answers on WhatsApp

A daily Cantonese, English, or Arabic check-in. No app to install, no login to forget.

2

Signals are structured

Symptoms, weight, blood pressure, and voice notes become structured data.

3

Deterministic rules evaluate

Explainable rules (HF-001, not a black box) decide what needs attention. No AI diagnosis — ever.

4

Nurses see exceptions first

An exception-first dashboard with a full audit trail. One nurse covers a whole ward.

Voice in. Understood.

An elderly patient records a voice message in their own language over WhatsApp. Miruwa transcribes it, structures the symptoms for the nurse, and replies in the patient's language.

Demonstration: an elderly patient records a voice message over WhatsApp; Miruwa transcribes it, structures the symptoms in English for the nurse (shortness of breath, leg swelling, missed medication), matches a deterministic rule, and replies in the patient's language. It cycles through Cantonese, Arabic, and English. Demonstration data, not clinically validated.

Miruwa transcribes voice notes in ~100 languages and replies in the patient's language — English, 繁體中文, العربية today.

One queue. Only the exceptions.

A nurse doesn't scan 24 patients to find the 3 who need review. Miruwa surfaces escalations first, and every one cites the exact rule (HF-001: weight +2 kg in 3 days) and the patient's real data — not a black box, fully auditable.

Nurse dashboard · exceptions first3 of 24 need review

Mrs. Chan, 78

Weight up 2.3 kg · breathless

Escalate

Mr. Cheung, 81

BP high two mornings in a row

Review today

Ms. Lam, 74

Missed yesterday's check-in

Watch

21 stable patients — checked automatically, nothing to do

For nurse review · not diagnosis

Built for clinical accountability.

Not engagement metrics — the exports, alerts, and audit trail a monitoring program actually runs on.

Deterministic risk engine

Conservative, explainable rules with rule IDs. Every escalation says exactly why.

Multilingual check-ins

Cantonese, English, and Arabic over WhatsApp — the channel elderly patients already use.

Exception-first dashboard

Nurses review the patients who need it, not all of them.

Caregiver alerts

Family is looped in on escalations, with nurse-controlled wording.

Clinician-ready exports

Weekly summaries, PDF reports, and FHIR-style export into existing workflows.

Append-only audit trail

Every access and action recorded. Built for clinical accountability.

  • Dedicated instance per hospital
  • Encrypted in transit and at rest
  • No AI diagnosis — deterministic rules
  • Full audit trail

Not yet SOC 2 certified — we're early and say so. Security documentation is shared with every evaluating hospital.

Read our security overview →

See Miruwa live on your ward's workflow.

A 30-minute session with our team — your patient mix, your languages, your escalation rules. No pitch deck, just the product, live.